FAQ
How does WillHills decide its casino ratings?
Short answer: Every operator is scored against the same fixed checklist — licensing, games, payments, support, bonus clarity, and responsible-gambling tools — and affiliate commission has no influence on the score.
Detailed explanation
WillHills rates every casino against a published set of criteria rather than a subjective impression: current licensing status, game selection and software providers, payment and withdrawal conditions, customer support quality, how clearly bonus terms are disclosed, and whether responsible-gambling tools are available. The same checklist is applied to every operator regardless of whether WillHills earns a commission from that operator, and a higher commission rate never results in a better rating. Full detail is on the How We Review page.